FAQS

How do i set up an account?
Click top Right side of the header on Icon “login/register” then click on register put your personal details there and Verify your email Account
Is Mein Aluzaun is secure?
Yes we are offering Secure payment through PayPal & Mater Card payment gateway.
Do you offer free return?
No, we are not offering Free returns, for More information you can check Return policy here Something is missing from the order?
Something is missing from the order?
While our packers are pretty great at getting your order together, very rarely they may leave an item out from the order. If this happens, please just reach out to us at info@lbc-solutions.de and we can get this sorted for you. If this happens, we will require a photo of what you received for verification purposes.
How do i cancel my order?
If after placing your order you realize you’ve made a mistake or no longer want the order, then we can process a cancellation within 24 hours of the order being placed. Please reach out to us at info@lbc-solutions.de and provided it’s within 24 hours and the order hasn’t shipped, we should be able to cancel your order and process a refund for you. Once your order has been shipped it is too late to cancel your order.
Contact Us
info@lbc-solutions.de